Client Services · Orders
From the studio
to your door.
Sign in to see where your order is in the process.
01 / Track an order
Order lookup.
Tracking lives in your account, where it is read from the order itself rather than typed in. Sign in to see your orders →
Your confirmation email carries a direct link to the same page, plus the carrier tracking number once the piece leaves us.
02 / What happens after checkout
The journey.
A · Confirmed
Studio receives the order
You receive an email within minutes confirming size, colour, and ship-to.
B · Prepared
Packed and checked
Most pieces leave us within 48 hours. The tracksuit, track jacket and track pants dispatch in 7–14 days.
C · Departed
On its way
You receive a tracking link as soon as your order leaves us.
D · Delivered
Signed for, never left out
All orders require signature on receipt. Use the contact form below if a re-delivery is needed.
03 / Shipping windows
Where we ship.
- Zimbabwe — 3–5 business days · free standard, or $10 house delivery. You can also collect in person at iTheBarber Grooming, 6 Grasmere Lane, Borrowdale, Harare and pay cash in USD when you pick up, or pay with EcoCash at checkout. Orders are held 5 days. To arrange it, WhatsApp the studio on +263 78 244 9738.
- Southern Africa — South Africa, Botswana, Zambia, Mozambique, Namibia · $55, 3–5 business days
- Rest of Africa — Kenya, Tanzania, Uganda, Rwanda, Ethiopia, Nigeria, Ghana, Senegal, Côte d'Ivoire, Cameroon, Angola, Mauritius · $95, 5–8 business days
- United Arab Emirates — AED 25, free over AED 200
- GCC — Bahrain, Kuwait, Oman, Qatar, Saudi Arabia · $14
- Europe & UK — United Kingdom, France, Germany, Poland, Spain, Italy, Netherlands, Belgium, Austria, Switzerland, Czechia, Denmark, Finland, Ireland, Norway, Portugal, Sweden · $135, express courier
- North America — United States, Canada, Mexico · $135, express courier
- Asia Pacific — Australia, New Zealand, Japan, South Korea, China, Hong Kong SAR, Taiwan, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines · $135, express courier
- Middle East, South Asia & North Africa — India, Israel, Jordan, Türkiye, Egypt, Morocco, Tunisia, Algeria · $135, express courier
- South America — Brazil · $135, express courier
- That is every country we currently ship to — 42 on the express rate, plus Zimbabwe, Southern Africa, the rest of Africa, the UAE and the GCC above. If yours is not listed, message the studio and we will quote it.
- Import duties and taxes are not included and are payable on delivery.